Author name: bigeyeuser

Grove CustomerLoyaltyBlog

Top 3 Ways to Build Brand Loyalty in 2021

Brand loyalty is more important than ever. The eCommerce boom during the pandemic provided digital businesses with an opportunity to engage with a much larger population of online customers. According to Digital Commerce 360, eCommerce increased by 32 percent during 2020 and continued to climb by almost 40 percent in the first quarter of 2021. Even …

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The Brainy Business

Melina Palmer is a Behavioral Economics consultant whose podcast, The Brainy Business: Understanding the Psychology of Why People Buy, is listened to in over 160 countries. We discuss Melina’s new book, What Your Customer Wants and Can’t Tell You, and how advertising professionals can benefit from understanding concepts including framing, priming, and herding. Melina provides …

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How to Make More Online Sales During the Big eCommerce Boom

Looking back, online sales have enjoyed steady gains for the past three decades. Most recently, the pandemic sparked unprecedented growth during 2020. Last year, eCommerce marketing rose to account for 18 percent of worldwide sales. This news should excite online marketers. Still, the expanded market also attracted plenty of new competitors and larger investments from …

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How to Develop the Perfect Brand Name for Your Business

Why invest in brand naming? As highlighted in an earlier Bigeye article about the art and science of business naming, investing some resources and effort into brand naming can support a positive business image and forge emotional connections with potential customers. As the old saying goes, nobody ever gets a second chance to make a …

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