Consumer Journey Mapping

Dim Sum Strategy with Peter Wilken

Dim Sum Strategy with Peter Wilken

IN CLEAR FOCUS: Peter Wilken, known as “the father of Brand DNA,” shares insights from his 30+ years of experience, working with iconic brands like Coca-Cola, BMW, and Disney. Peter explains his “Dim Sum Strategy” approach to brand building, the concept of “owning territory in the mind,” and the vital components of Brand DNA. He …

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Red and Blue Customers with Chris Peterson

Red and Blue Customers with Chris Peterson

IN CLEAR FOCUS: Chris Peterson, author of “Red & Blue Customers” and co-founder of Lifemind.ai, explores how worldviews influence consumer behavior. Chris outlines purchase values that distinguish liberal and conservative customers, how popular brands align with different perspectives, and reveals the secrets of effective ad creative strategies for both groups. Chris also reveals how fear …

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Consumer Behavior in a Digital Landscape

Consumer Behavior in a Digital Landscape with Jean-Éric Pelet

IN CLEAR FOCUS: Jean-Éric Pelet, author of “Consumer Behaviour: Understanding Consumers in a Digital Landscape,” explores technology’s impact on consumer psychology and decision-making. Jean-Éric shares insights on website color psychology, sensory marketing, and China’s advanced digital ecosystem. He also discusses emerging technologies, such as voice commerce and AR, and previews his new biometric hospitality project, …

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Sports Marketing Strategy with Nick Valenti

Sports Marketing Strategy with Nick Valenti

IN CLEAR FOCUS: Nick Valenti, CEO of NYC and San Diego-based agency Mādin, shares successful marketing strategies for bringing European sports to American audiences. Nick discusses launching San Diego FC without traditional brand assets and reveals how their Chrome Ball Tour unified 18 cities. Nick also reveals the strategy behind the “Sensory Overload” campaign for …

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In Clear Focus: Online Qualitative Research with Tom Woodnutt

Online Qualitative Research with Tom Woodnutt

IN CLEAR FOCUS: Tom Woodnutt of Feeling Mutual discusses the evolution of online qualitative research. Tom explains how asynchronous methods yield authentic insights by allowing participants to share in real-world contexts without the social pressure of focus groups. He explores maintaining engagement, AI’s impact on research, and the “qual at scale” trend. While embracing AI …

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Simulating AI Futures with Scott Smith and Susan Cox-Smith

Simulating AI Futures with Scott Smith and Susan Cox-Smith

IN CLEAR FOCUS: Strategic foresight consultants Scott Smith and Susan Cox-Smith discuss Foom, an immersive strategic simulation for exploring AI futures. Unlike static scenario planning, Foom creates environments where teams experience real-time consequences of decisions. As participants navigate progress toward Artificial General Intelligence, this “escape room for strategy” reveals insights about decision-making, coalition-building, and managing …

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Social Media Management with Emeric Ernoult

Measuring the ROI of Social Media with Emeric Ernoult

IN CLEAR FOCUS: Emeric Ernoult, the CEO of Agorapulse, discusses social media management. From pioneering the first social inbox to developing ROI tracking tools, Emeric shares insights on measuring social media effectiveness, leveraging employee advocacy, and achieving 4-10x reach through strategic content distribution. Learn how this bootstrapped company grew to $20M+ revenue, helping brands streamline …

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The Complete Copywriter with Alan Barker

The Complete Copywriter with Alan Barker

IN CLEAR FOCUS: Alan Barker, author of “The Complete Copywriter,” explores the evolving craft of copywriting. Alan shares four core competencies: curiosity, mental mobility, design thinking, and objectivity. He distinguishes between copy, which sells, and content, which informs. He discusses managing creative risk and emphasizes customer-focused conversations over interruption marketing. Hear why human imagination gives …

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AI-Driven CreativeOps with Satej Sirur

AI-Driven CreativeOps with Satej Sirur

IN CLEAR FOCUS: Satej Sirur, CEO of Rocketium, discusses how AI is transforming creative operations for brands like Amazon and Walmart. Satej explains how Rocketium combines creative automation, brand governance, and analytics to streamline content production while maintaining brand consistency. Satej also shares insights on using AI to improve creative workflows, how performance analytics reveal …

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ICF S18 E10 Effective Brand Building with Andrew Geoghegan

Effective Brand Building with Andrew Geoghegan

IN CLEAR FOCUS: Andrew Geoghegan, CMO at William Grant & Sons and author of the new book”Effective Brand Building,” shares frameworks for brand growth. Andrew explains why consumers don’t care about brands, the importance of organizational awareness, his 6C’s audit approach, and strategies for different brand stages. Using case studies, he illustrates principles for balancing …

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