Consumer Journey Mapping

Gordon Glenister, the author of “Influencer Marketing Strategy,” discusses the evolution of this dynamic field. He shares effective campaign development tactics, success stories, and legal considerations. Gordon examines employee advocacy as an emerging trend and offers insights on leveraging internal talent as influencers. Learn how brands can navigate the influencer landscape, maximize ROI, and prepare …

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Barbara Wardell and Ernesto Cullari discuss geofencing advertising for small and medium-sized businesses. They explain practical applications, benefits, and misconceptions of GPS-based targeting. Barbara and Ernesto share their insights on foot traffic studies, ad creative importance, and effectiveness metrics – offering tips for successful pilot projects. Expert perspectives on leveraging geofencing technology to drive customer …

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Jeff Umbro, CEO of The Podglomerate, discusses podcast marketing for brands and businesses. He explores advertising strategies, host-read ads, and branded podcasts. Jeff shares insights on audience growth, measuring success, and cross-promotion. He also addresses common mistakes, thought leadership, and AI’s impact on podcasting. Listen for fresh perspectives on maximizing podcast strategies for brand awareness …

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Michael Beach, CEO of Cross Screen Media and author of “Screen Wars,” discusses the evolution of convergent TV advertising. He explains the shift from linear to streaming, audience-based planning, and the role data analytics plays in convergent TV. Michael also shares practical advice for maximizing reach and data-driven insights that point to the future of …

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Caroline Florence, author of our featured book “Data Storytelling in Marketing,” discusses transforming data into compelling narratives. She outlines a five-step roadmap for effective data storytelling, emphasizing emotion’s role in persuasion. Caroline offers advice for marketers to enhance their skills, sharing a De Beers case study to illustrate data-driven insights’ impact. Learn how to leverage …

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Mitch Duckler, Managing Partner at FullSurge, discusses his book “The Future-Ready Brand.” He explores how CMOs navigate societal trends and emerging technologies, including brand purpose, wellness shifts, and Gen Z marketing. We discuss AI in marketing, extended reality, and Web3 opportunities. Mitch emphasizes the need for CMOs to experiment with new technologies and adapt to …

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Praveen Nara, CEO of Tech.us, explores AI’s impact on retail marketing and advertising. Praveen discusses leveraging AI for personalized consumer experiences, ethical use guidelines, and AI’s future in marketing. He shares insights on hyper-personalization strategies for retailers, AI’s role in engaging different generations, and its broader societal impact. A conversation bridging the gap between cutting-edge …

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Dr. Sachiko Scheuing, Acxiom’s European Privacy Officer and author of our featured book, “How to Use Customer Data,” discusses effectively balancing data protection and marketing. Sachiko shares insights on navigating complex privacy laws, implementing robust data security, and fostering collaboration. Sachiko introduces the MaRCS protection check and recommendations for thriving in the evolving data regulation …

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To celebrate Global Focus Group Day, an interview with consumer behavior strategist Jeanne Corrigan. Jeanne discusses the history and enduring relevance of focus groups in brand strategy and advertising research. We explore how technology and COVID have transformed qualitative research, and Jeanne considers the role AI will play in shaping market research’s future. Jeanne also …

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Our guest this week is Nick Asbury, one of the UK’s most-awarded copywriters, discussing his new book, “The Road to Hell, How Purposeful Business Leads to Bad Marketing and a Worse World.” We explore the history of purpose in business, its detrimental impact on advertising effectiveness over the past 15 years, and the potential risks …

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