Author name: bigeyeuser

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“Hello from the other side:” Social listening effects

In 2013, Maker’s Mark made a decision that lead to a very serious problem – they reduced the amount of alcohol in their whiskey, a move that likely made sense on paper or in the boardroom. Not surprisingly, once word began to emerge, imbibers everywhere expressed outrage and after thousands of social media complaints and organized …

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5 social media marketing tips for restaurants that really work

For the American restaurant culture, 2015 was the year of enthusiastic nautical decor (boat ropes, life-sized buoys, natural and sustainable materials, Edison lightbulbs, contemporary color palettes), imaginative dishes including everything from briny olives to mashed potatoes to marinated pickles to Korean BBQ tacos (seriously, is it time for lunch?), and even more uber-elaborate cocktails with …

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5 digital marketing tools to help your small businesses succeed

Choosing the right digital marketing tools can feel incredibly overwhelming as a small business owner. HOW do you navigate this ever-changing web landscape on your own? Do you absolutely need to hire a full-time digital marketing specialist? What about a marketing agency? The good news is – there is no wrong answer, and there are a ton …

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The merging of digital and traditional marketing tactics

The infamous Don Draper didn’t do anything with digital advertisements, and he sure did pretty well, didn’t he? Sure – the setting of “Mad Men” took place decades before terms like: banner ads, click-thrus, CPM, and all those other important digital marketing-speak buzzwords became normal parts of our vocabulary. And fictitious characters like Don Draper, …

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Stunning renditions of the Game of Thrones cover art

At BIGEYE, we pride ourselves on the opportunity to promote personal development and growth through curiosity. In particular, we love to give our creatives around here a lot of wiggle room when working with us. For that reason, whenever we have graphic design interns, we encourage them to take on a semester project, in addition …

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3 ways to use social listening to increase customer service

We recently posted an article about how brands like Jet Blue, Nike, Air Asia, Starbucks, and Whole Foods rock customer service on social media. “We’ll get right back to you in the next 48 hours” just is not going to cut it anymore. Welcome to the age of social listening, where a company’s communication/marketing staff must not …

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The top 4 Facebook marketing do’s and don’ts you should know

We’re gettin’ down to the nitty gritty of 4 Facebook Marketing Do’s and Don’ts, an article published from our very own Vice President of Strategy and Insight . Soak it up people! Originally published February 22, 2016 on BrandBlab. The Facebook marketing do’s 1. Visual content reigns – Start with relevant and compelling videos or …

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Generate traffic to your resort website with content marketing

Resort marketing still continues to largely hinge on a flawless content strategy: you have to have the photos, the reviews, the descriptions, and some seriously intriguing copy that makes website visitors want to become real visitors. In addition to the obvious benefits of engaging and converting web traffic, content marketing can generate even more traffic to your resort …

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3 marketing myths that make millennials hate your brand

The holy grail of marketing to millennials has been debunked! Not that you should be surprised – millennials love to break (bend, change, or influence) the rules. Slapping a few digital ads on social media and running deep discounts to hook and book today’s largest emerging consumer demographic is no longer enough. To create a …

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