Is the “Paradox of Choice” Ruining Your eCommerce Site?
According to the paradox of choice idea, offering too many choices can stress out customers, reduce conversions, and detract from business. The “paradox of choice” phrase comes from a marketing book and a Ted Talk by Barry Schwartz, a well-known psychology professor. On the surface, having plenty of choices seems like a very positive thing. Dr. Schwartz …
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